SALES FORCE ADMIN: Unlock the power of your Salesforce investment and develop knowledge and skills with Salesforce Training. Administration Essentials is the core training required to ensure your customer relationship management (CRM) success - and the first step in building your Salesforce knowledgebase. Knowledge is power. In this comprehensive, hands-on, four-day training program, you gain that power by learning and practicing how to set up, configure and maintain your Salesforce applications (Enterprise or Unlimited Edition) for optimal results.


  • Introduction to SalesForce
  • Security and Identity Confirmation
  • Salesforce CRM Ideas
  • Customizing Your Display
  • Customizing Salesforce CRM Ideas
  • Enabling Custom Fiscal Years
  • Managing Salesforce CRM Ideas
  • Managing Email Templates
  • Salesforce CRM Content
  • Managing Record Types
  • Uploading and Publishing Content
  • Setting Field-Level Security
  • Customizing Salesforce CRM Content
  • Custom Field Types
  • Custom Button Considerations
  • Mapping Custom Lead Fields
  • Managing Workflow Rules
  • Labeling of a Standard Object
  • About Archived ActivitiesUser Fields
  • Defining Custom Report Types
  • Transferring Records
  • Setting Up Custom Report Types
  • Setting Up Web-to-Lead
  • Salesforce Connect for Microsoft Outlook
  • Exporting Backup Data
  • Installing Salesforce Offline
  • Refreshing Dashboard Data
  • Managing Your Developer Sandboxes
  • Scheduling a Dashboard Refresh
  • Development as a Service
  • General Permissions
  • Updating Campaign History
  • Search Fields
  • Defining Custom Report Types
  • Displaying and Editing Campaigns
  • Deleting Cases
  • Categorizing Solutions
  • Creating Custom Object Tabs
  • Creating Events
  • Creating Custom List Views
  • Enabling Territory Management
  • Google AdWords
  • Creating and Modifying Presentations in Salesforce CRM Content

Contact Us

Tel: +91-8897400222
USA: +1-512-800-7568


"The SALES FORCE ADMIN training was good, and though I was the only one in the online session the class was very much interactive, it was a very good experience, and I am also looking forward to take more trainings from Mentors Inn on other technologies as and when required for me." - Patel (SALES FORCE ADMIN)